Frequently Asked Questions

1. How can I contact Bet SA?
   By email: support@BetSA.co.za
   By telephone: +0027 8610 23872 (08610 23872 in South Africa)
   
   
2. Does Bet SA have a license?
   BetSA is a registered company. All bets are laid under the licensed name of Bet SA, who are licensed by the Gauteng Gambling and Betting Board in South Africa. The Gauteng Gambling and Betting Board carries out an overall check up. Records of all bets are kept on a daily basis.
   
   
3. Is Bet SA a registered South African company?
   Yes, we are registered. Our South African Closed Corporation number is CK95/48123/23.
   
   
4. What are the trading hours of Bet SA?
   Bet SA is open for business during horse racing in South Africa, Zimbabwe, Mauritius and special international horse races and there are lines available 24 hours a day for Sports betting.
   
   
5. Is my money guaranteed when placing bets with Bet SA?
   Yes, guarantees are held with Gauteng Gambling & Betting Board.
   
   
6. What should I do if I want to make a complaint about Bet SA?
   Almost all disputes are amicably settled between BetSA and our clients. However, any person who feels dissatisfied with our business can lay a complaint at the Gauteng Gambling and Betting Board.
   
   
7. How do I apply for a betting account?
   To open a FREE Bet SA account please go to ACCOUNT APPLICATION on this site.
   
   
8. How do I deposit money into my Bet SA account?
   Cash over the counter, cash deposit directly into our bank account, transfers via Internet into our bank account and Credit Cards. Please go to ACCOUNT DEPOSITS on this site.
   
   
9. How do I place a bet?
   Cash over the counter or telephonically as calls are digitally recorded for accuracy.
   
   
10. What is the minimum bet?
    R 2.00 (Two Rand) or 1% (one percent)
    
    
11. How are my winnings paid to me?
    To receive your money, simply call Bet SA on settling day (Tuesdays). Transfers can be made electronically to your nominated account, cash can be collected over the counter or cash deposit directly into your nominated account.
    
    
12. Can somebody else bet on my account?
    You must not allow any person under the age of 18 years to bet on your account. You are solely responsible for all of your account. For the protection of yourself you must not reveal your client number or password to any person.